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Reminder - DOS & NHS Profile Pharmacies must keep up to date Good Afternoon

25/3/2022

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We have been advised by our colleagues at NHS England that some pharmacy opening hours are incorrect on their Pharmacy Profile on the NHS website and also on the DOS (Directory of Service). In particular with regards to Bank Holiday openings especially if you have been directed to open by NHS England. 

It is important that your opening hours are kept up to date to ensure that both patients and the other services such as 111 are aware of your opening times.

Contractors are reminded of the Terms of Service requirement to ensure they verify and, where necessary, update the information contained in their NHS website profile and their DoS profile at least once each quarter of the financial year.

For the current financial quarter, the deadline for completing this is 
31st March 2022. Further information on this requirement can be found by clicking here.   Update - NHS Profile Manager

NHS England has advised that the new NHS Profile Manager will no longer launch this month (March 2022). A new go-live date has not currently been announced.While awaiting the launch of the NHS Profile Manager, community pharmacy contractors should continue to use both the existing tools to ensure the information on is up to date. (Links below)
  • Directory of Service (DOS) - Click Here
  • NHS website Profile - Click Here
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