Below is a copy of an email sent to Contractors informing them of timescales and contacts involved in Contract monitoring this year.
The Area team have clarified some timescales reagrding the CPAF process. Please see below the important dates and what you need to do for each.
31st October 2013 - Complete CPAF
Log in in to PharmOutcomes and fill in the CPAF forms (Under the Assesment Section)
The data for this will be picked up automatically by the area team.
8th November 2013 - Submission of Action Plan (where there is non-compliance)
After you have completed the CPAF you need to go into the status of each section of the CPAF. If you are shown as non compliant you need to save the status report and action plan and email that into the area team. (The Link to download the PDF is in the left hand side of that status page under the heading Status - Please note this is at the top of the page so you may need to scroll up)
31st January 2014 - Action to be completed
Any actions in the action plans need to be completed by the 31st January
31st March 2014 - Submission of other Contract Paper Work.
The following need to be submitted electronically. If you have already submitted for this year they need to be submitted again. The Area team will accept these from now so if you have done them it may be advisable to send them in immediately.
- Summary of the Patient Satisfaction Survey
- Annual Complaints Report
- Pharmacy Based Audit
- Patient Leaflet
All submission need to be made to Linda Bosher. Her details are below. Should you have any further queries please don't hesitate to contact her.
Thanks
Sami
All Submissions and Queries should be sent to:-
Linda Bosher
Assistant Primary Care Commissioning Support
County Durham, Darlington & Tees Area Team
Cumbria, Northumberland, Tyne & Wear Area Team
NHS England
Rapier House
Colima Avenue
Sunderland Enterprise Park
Sunderland
SR5 3XB
Direct Dial: 0191 502 6572
Switch Board: 0191 502 6542
Fax: 01325 553096
Email: [email protected]
The Area team have clarified some timescales reagrding the CPAF process. Please see below the important dates and what you need to do for each.
31st October 2013 - Complete CPAF
Log in in to PharmOutcomes and fill in the CPAF forms (Under the Assesment Section)
The data for this will be picked up automatically by the area team.
8th November 2013 - Submission of Action Plan (where there is non-compliance)
After you have completed the CPAF you need to go into the status of each section of the CPAF. If you are shown as non compliant you need to save the status report and action plan and email that into the area team. (The Link to download the PDF is in the left hand side of that status page under the heading Status - Please note this is at the top of the page so you may need to scroll up)
31st January 2014 - Action to be completed
Any actions in the action plans need to be completed by the 31st January
31st March 2014 - Submission of other Contract Paper Work.
The following need to be submitted electronically. If you have already submitted for this year they need to be submitted again. The Area team will accept these from now so if you have done them it may be advisable to send them in immediately.
- Summary of the Patient Satisfaction Survey
- Annual Complaints Report
- Pharmacy Based Audit
- Patient Leaflet
All submission need to be made to Linda Bosher. Her details are below. Should you have any further queries please don't hesitate to contact her.
Thanks
Sami
All Submissions and Queries should be sent to:-
Linda Bosher
Assistant Primary Care Commissioning Support
County Durham, Darlington & Tees Area Team
Cumbria, Northumberland, Tyne & Wear Area Team
NHS England
Rapier House
Colima Avenue
Sunderland Enterprise Park
Sunderland
SR5 3XB
Direct Dial: 0191 502 6572
Switch Board: 0191 502 6542
Fax: 01325 553096
Email: [email protected]
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