Quality Payments: Are you sure you’ve updated your NHS website profile correctly?

The latest NHS Business Services Authority (NHSBSA) weekly gateway criteria report shows that 2,207 contractors have only updated/validated one or two sections, not the required THREE sections, of their NHS website profile and are therefore, not currently meeting the NHS website gateway criterion. Urgent action is required to ensure all THREE sections have been updated/validated otherwise these contractors will fail the NHS website gateway criterion and will not be eligible for a Quality Payment.
Contractors are reminded that even if one or more sections are correct, they still need to log into their profile and validate this correct information during the required time period (between 00:00 on 3rd December 2018 and 23:59 on 15th February 2019) as well as update any information in the three sections that is no longer correct.
The table below shows the breakdown of contractors who have updated/validated at least one section but not the required three sections on their NHS website profile:
Sections updated/validatedSections NOT updated/validatedNumber of pharmacies Opening timesServices and Facilities358Opening times and ServicesFacilities43Opening times and FacilitiesServices1,779ServicesOpening times and Facilities7Services and FacilitiesOpening times19FacilitiesOpening times and Services1Total number of pharmacies who have not updated all three sections and are therefore currently NOT meeting the NHS website gateway criterion2,207

The report also shows that 36 contractors have updated all three sections but are not showing as having met the NHS website gateway criterion as they do not have Medicines Use Reviews (MURs), or the New Medicine Service (NMS) listed as a service offered from their pharmacy on their profile. If contractors are intending to meet the Advanced Services gateway criterion as they offer either of these services, the service must be listed on their NHS website profile, otherwise their profile will not be up-to-date, and they will therefore not meet the NHS website gateway criterion.

In addition, 2,650 contractors have not taken any action (have not updated/validated any of the required THREE sections of their NHS website profile or for Distance Selling Pharmacies, have not emailed the NHSBSA Provider Assurance Team with the required information) and are therefore, also currently not meeting the gateway criterion.

Contractors are encouraged to download the latest NHSBSA weekly gateway criteria report to check whether their pharmacy is listed as not having met the criterion and if required, take corrective action as soon as possible to ensure they meet the NHS website criterion by the review date (15th February 2019).

Further information on how to meet the NHS website gateway criterion can be found at: psnc.org.uk/qpnhswebsite