The upload of the questionnaire needs to be done in a specific manner. Documents from NHS England and NHS Choices detail the process however we become aware that on Page 21 the NHS Document (following the process) then tells you to use the heading CPPQ instead of Community Pharmacy Questionaire 2016/17. This is contradictory to what is mentioned in the the process.
We have clarified with NHS England that this paragraph at the bottom of page 21 is incorrect and that you need to follow the process as detailed above it or in the NHS Choices document For absolute clarity the file name needs to be CPPQ.pdf and the heading is Community Pharmacy Questionaire 2016/17.