Priority Access to UtilitiesPharmacies to get priority access if shortages occur

​The LPC has learned that contractors are eligible to sign up for priority access to utilities and would like to ensure all contractors are aware of this.

Inclusion on this register should mean your pharmacy has priority access to electricity, water and gas supplies in the event of shortages. This is a useful precaution to boost your pharmacy’s business continuity plan.
(Community pharmacy contractors confirm each year that business continuity arrangements are in place via their Data Security and Protection toolkit declarations.)
How to sign-up?
Your utility bills may explain how to sign-up and provide contact details. Alternatively, identify who your energy supplier is at the Energy Networks Association’s (ENA’s) website or search for “PSR” and or “Priority Service Register” on your utility company websites.
Whilst signing up, tick the information-sharing box to confirm your details can be shared between utility companies for PSR purposes.
When requesting priority (usually via an online form):

• enter two or more contacts;
• confirm your email address for receiving messages about planned or unexpected service;
• select the reasoning for your priority, including the options: medical equipment->refrigerated medicines; and chronic/serious illness; and
• include the word ‘pharmacy’ within your request.

You will need to send a separate request to your water supply company explaining you are a ‘sensitive property’, as relevant data sharing between water and other utility companies is not yet in place.

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