Basically she informed me that it was against my terms of service to put NCSO items between the red separators in our bundle... I explained that I did this to ensure that a "human" priced them correctly as I was worried that CIP would just price them at DT prices.
She said that NCSO was a real hassle for them (!) and that they had to feed all NCSO Rxs in red separators back from the red separators into the main bundle by hand - then the program picks them out again for manual pricing !!!
She wouldn't give me her name or a telephone number. She warned me that if contractors submit large numbers of NCSO items in red separators then she may take the red separators off - whatever that means...
Colleagues on the LPC have informed me that they also put all NCSO into the red separators along with any other prescription that could be priced incorrectly...Does anybody else put NCSO into the red separators?