A lady called into the pharmacy stating that she had virtually no diazepam left - our computer records showed that she should have some and this triggered the MUR!
During the consultation, I was alerted to a huge problem - that she had stopped all her blood pressure medication (lisinopril & amlodipine) and her other heart medicine three weeks ago...
Why...?
Well, because she had been to the surgery; and the GP had told her that her bloods were a bit low...and he would have to give her a course of injections to bring it up again. Later on, she reflected on what the doctor had said and being confused, assumed her blood pressure was dangerously low and stopped her tablets - whereas the GP was talking about B12 injections for anaemia!
I urgently spoke to the surgery, and she has started her tablets again and will be seen soon by the doctor...
It just goes to show the importance of good communication during consultations...