This app (https://www.goodsamapp.org/NHS )is now up and running and is a little bit like catching an Uber.
Basically If a patient needs help, say a delivery, they register the job on the app. The nearest volunteer picks up the job, or rejects it, and eventually a volunteer is agreed . The volunteer then calls at the pharmacy to pick up the parcel and delivers it to the patient. The LPC is a little nervous about recommending that pharmacies initiate the help themselves for deliveries; as there are issues like accountability, insurance etc to consider...although it’s entirely up to you. It’s probably much better to recommend that patients initiate the help for deliveries themselves.
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PCN Comms
As a result of COVID 19 we adapted our communications strategy to use the PCN leads to cascade information. This enabled us to act nimbly. Archives
August 2020
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